Terms Of Service for Smile By Design of Virginia Beach

Welcome to Smile By Design of Virginia Beach. These Terms of Service (“Terms”) govern your access to and use of our website, services, and communication channels, including but not limited to appointment scheduling, text messaging (A2P messaging), phone calls, and emails. By using our services, you agree to these Terms. If you do not agree, you must discontinue use of our services immediately.

1. Introduction

These Terms form a legally binding agreement between you and Smile By Design of Virginia Beach (“we,” “us,” or “our”). By using our website, appointment booking system, SMS (A2P messaging), or any of our services, you confirm that you are at least 18 years old or have a parent/guardian’s consent if under 18, have the legal authority to enter this agreement, and understand that your personal data will be handled in accordance with our Privacy Policy.

2. A2P Messaging Compliance & Consent

Consent to Receive SMS Messages

By providing your phone number, you expressly consent to receive automated text messages (A2P messaging) from Smile By Design of Virginia Beach, including appointment confirmations, reminders, rescheduling notifications, treatment-related follow-ups, and promotional messages. Message frequency varies. Standard messaging and data rates may apply.

Opt-Out Instructions

To stop receiving SMS messages, reply “STOP” at any time. You may also contact us at (757) 499-9639 or [email protected]. You may receive a final confirmation message after opting out.

Help Instructions

Reply “HELP” or contact us at the phone number or email above for assistance.

Important Notes

You do not need to consent to SMS messaging to use our services. Even after opting out, essential non-marketing messages (such as appointment confirmations) may still be sent.

3. Appointment Scheduling & Cancellations

Appointments may be scheduled by phone, SMS, or through our website. If you need to reschedule or cancel, you must provide at least 24 hours’ notice. Late cancellations or no-shows may result in a fee.

4. Patient Responsibilities

By using our services, you agree to:

Provide truthful and up-to-date personal and contact information

Safeguard your account credentials

Avoid misuse, fraudulent activity, or unauthorized access

Violations may result in service termination and potential legal action.

5. Privacy & Data Security

We respect your privacy and handle your data in accordance with our Privacy Policy. Personal information is not sold or shared for marketing purposes without your explicit consent.

6. Limitations of Liability

To the maximum extent permitted by law, Smile By Design of Virginia Beach is not liable for:

SMS delivery failures caused by carriers or network issues

Messaging or data charges from your mobile carrier

Unauthorized access or data breaches beyond our reasonable control

Use of our services is at your own risk.

7. Indemnification

You agree to indemnify and hold harmless Smile By Design of Virginia Beach, its employees, owners, and affiliates from claims or damages resulting from:

Misuse of our services

Violations of these Terms

SMS delivery disputes or opt-in/opt-out issues

8. Changes to These Terms

We reserve the right to revise these Terms at any time. Updates will be posted on our website. Continued use of our services indicates acceptance of revised Terms.

9. Governing Law & Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of Virginia.

Arbitration

Any dispute arising from these Terms must be resolved through binding arbitration under the rules of the American Arbitration Association (AAA).
Arbitration will take place in Virginia Beach, VA.
By agreeing to these Terms, you waive your right to a jury trial or class action lawsuit.

10. Third-Party Links

Our website may contain external links. We are not responsible for the content, security, or privacy practices of third-party websites.

11. Termination of Services

We reserve the right to suspend or terminate your access if:

You violate these Terms

Fraudulent or abusive behavior is detected

We determine that your activity poses a risk to us or others

We may also discontinue services at any time without notice.

12. Contact Information

For questions about these Terms, contact:

Smile By Design of Virginia Beach
Phone: (757) 499-9639
Email: [email protected]
Website: https://dental-implants-virginiabeach.com
Practice Address: 272 Bendix Rd Suite 650, Virginia Beach, VA 23452